Demurrage and Claims Service Centre

The Asdem Demurrage and Claims Service Centre in Mumbai offers clients the benefit of having true oil industry experts dedicated to their demurrage and other commercial claims while saving costs and optimising both recoveries and costs.

  • processing of demurrage claims
  • recovery of claims already issued
  • dealing with claims backlogs
  • professional advice on individual claims
  • dispute resolution
  • professional training services.

The Claims Service Centre acts as an extension to your own office network. Subject to your particular needs, Asdem can assemble an entire claims team dedicated to your work or simply an individual assigned to your files. In all cases, client confidentiality is assured.

Clients often value the reassurance that director involvement is always available for complex or high-value claims.

Asdem’s Claims Service Centre staff are trained to make the most efficient use of technology and use the best laytime & demurrage software, enabling you to view progress of your files at any time.